Environment
No direct effect
Neutral — no direct effect identified.
Benefits
- No material direct effect identified.
Risks
- No material direct effect identified.
Frank Ciccone
SB 2429 status: To Governor — 06/24/2026 Effective without Governor's signature (updated Jun 24, 2026).

Source
OpenStates
Confidence
Low
Analysis basis
OpenStates summary
Official summary alongside an AI-generated read on where it stands and why.
Overall Score
Not enough information
Bill summary
Public utilities are now required to maintain an in-state facility for customer inquiries and bill payments.
All public utilities operating in Rhode Island and their customer base.
Utilities must provide an in-state location for direct customer service and payment acceptance.
Increased overhead and operational expenses for utilities, potentially impacting customer rates.
Effective as of June 24, 2026.
Provides physical support for residents, particularly those without digital access, and ensures localized utility presence.
Potential for increased costs to consumers and lack of detail regarding specific service quality standards.
The specific minimum requirements for facility staffing, location, or availability remain undefined.
Modeled effects across six domains, estimated from bill text and comparable legislation.
No direct effect
Neutral — no direct effect identified.
Positive outlook
Positive outlook
No direct effect
Neutral — no direct effect identified.
Positive outlook
Not enough information
Not enough information to score this sector.
Sourcing already shown above, this is what the analysis found worth flagging.
Source
OpenStates
Official bill text or data from OpenStates.
Confidence
Low
Information is limited or incomplete.
Analysis basis
OpenStates summary
Source used for this bill's analysis.
Source note
Costs associated with maintaining physical facilities may lead to rate increases for utility customers.
!Analysis scope
Source provided is a summary; full text of the mandate's specifics is unavailable.

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